8. Have an outcome

Please purchase the course before starting the lesson.

People find it hard to get what they want from a certain person because they don’t have a clear outcome in mind – they focus on the problem and not the solution. In this online video class we look at how we might inadvertently create negative outcomes, and how to design positive outcomes.

Back to: How to deal with Difficult People & Manage Conflict
Video Details

Tutor

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Peter Willis