16: Conflict & emotional self control

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When dealing with others there will be times when you get angry. And there will be times when you feel the urge to give that person a piece of your mind — to teach them a lesson. But when you get caught up emotionally, then you’re not thinking clearly, and that’s when we end up doing things we regret, and making enemies is never a wise move. This online video shows you how to keep a cool head, and how you can create win wins - how not to let office politics become a game of one-upmanship.

Back to: How to Engage & Influence Stakeholders through Ethical Office Politics


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Peter Willis